Where is Gazela Records based?

We are based in Portugal and have been active since 2008.

Do you ship internationally?

Yes! We ship worldwide with registered and trackable mail. Shipping costs vary by region and order size.

How are shipping costs calculated?

Shipping costs include both postage and secure packaging to ensure your records arrive safely. Prices vary by destination and the number of records ordered. You can find a detailed breakdown on our Shipping Information page.

How long does it take to ship my order?

We prepare and ship orders within up to 5 business days after payment confirmation. Delivery times depend on the destination.

What do “Media Condition” and “Sleeve Condition” mean?

These terms describe the state of the vinyl and its cover. We follow the Goldmine Grading Standard (e.g., Mint, Near Mint, VG+, VG).

Can I return a record if I’m not satisfied?

Yes, we accept returns within 14 days of delivery, provided the record is returned in the same condition it was received.

Do you sell new and used records?

Yes! Our catalog includes both brand new pressings and carefully graded second-hand records.

Do you buy records from collectors?

We are always interested in expanding our collection. Please contact us with details about the records you wish to sell.

How often do you add new records to the store?

We update our catalog regularly with new arrivals, reissues, and rare finds — so check back often!